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Analyzing the data generated from business processes is not a new concept. However the amount of data in most organizations has grown exponentially in the last few years, particularly as social media has become more prevalent.
No longer can companies focus on individual aspects of each business process. More and more these processes have become interdependent and making sense of it all requires a holistic approach. In this era of 'big data,' enterprise finance and IT leaders must be better equipped to produce meaningful data insights that are truly directed at improving business outcomes.
Join us for a very special BPO Outcomes webinar to get deeper insights into these trends as we discuss:
- How to avoid the further build-up of information silos
- Best case examples of BPO analytics
- What the BPO market can learn from the maturity and standards established in IT
- The inter-mingling of BPO and big data and what it means to finance executives
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