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	<title>Clear Skies Virtual Event Producers &#187; Web Conferencing Best Practices</title>
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	<description>....THE PLACE WHERE EVENTS HAPPEN</description>
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		<title>Live application sharing versus playing a video?</title>
		<link>http://www.csvep.com/live-application-sharing-versus-playing-a-video/2009/09/30/</link>
		<comments>http://www.csvep.com/live-application-sharing-versus-playing-a-video/2009/09/30/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 03:37:01 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Web Conferencing Best Practices]]></category>
		<category><![CDATA[application sharing]]></category>
		<category><![CDATA[avi]]></category>
		<category><![CDATA[camstudio]]></category>
		<category><![CDATA[camtasia]]></category>
		<category><![CDATA[demonstration]]></category>
		<category><![CDATA[flash]]></category>
		<category><![CDATA[flv]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[video capture]]></category>
		<category><![CDATA[wmv]]></category>

		<guid isPermaLink="false">http://www.csvep.com/?p=647</guid>
		<description><![CDATA[Many of our customers are moving away from doing a &#8220;live demonstration&#8221; portion of a webinar and instead play a video that was &#8220;pre-recorded&#8221;. There are definite pros and cons to each approach.
A live demonstration (application sharing) gives you FLEXIBILITY.
Flexibility to meet the needs/questions of the lives audience.
Flexibility to manage time allotment &#8211; being able [...]]]></description>
			<content:encoded><![CDATA[<p>Many of our customers are moving away from doing a &#8220;live demonstration&#8221; portion of a webinar and instead play a video that was &#8220;pre-recorded&#8221;. There are definite pros and cons to each approach.</p>
<p><img class="alignleft size-full wp-image-651" style="margin-right: 10px;" title="flexibility" src="http://www.csvep.com/wp-content/uploads/flexibility1.jpg" alt="flexibility" width="118" height="87" /><strong>A live demonstration (application sharing) gives you FLEXIBILITY.</strong></p>
<p>Flexibility to meet the needs/questions of the lives audience.</p>
<p>Flexibility to manage time allotment &#8211; being able to demonstrate more or less depending on what time is available.</p>
<p>Flexibility to &#8220;go back&#8221; and show it again or go in more depth if needed.</p>
<p>Flexibility to application share anything on your desktop.</p>
<p><img class="size-full wp-image-657 alignleft" style="margin-right: 10px;" title="peace_of_mind" src="http://www.csvep.com/wp-content/uploads/peace_of_mind1.jpg" alt="peace_of_mind" width="118" height="87" /><strong>A recorded demonstration gives you PEACE OF MIND.</strong></p>
<p>Peace of mind that the presenter does not need to be on a &#8220;great internet connection&#8221; or even logged into the &#8220;network&#8221; during the live webinar.</p>
<p>Peace of mind that there is no &#8220;delay&#8221; in the &#8220;refresh rate&#8221; and thus the video will appear to run smoother.</p>
<p>Peace of mind that you know how long the demo takes, covered everything, and didn&#8217;t make any &#8220;mistakes&#8221;.</p>
<p>Feel free to post your comments and let us know your preference!</p>
]]></content:encoded>
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		</item>
		<item>
		<title>&#8220;I can&#8217;t see the slides&#8230;.&#8221; &#8211; PC fixes that will help</title>
		<link>http://www.csvep.com/i-cant-see-the-slides-pc-fixes-that-will-help/2009/08/03/</link>
		<comments>http://www.csvep.com/i-cant-see-the-slides-pc-fixes-that-will-help/2009/08/03/#comments</comments>
		<pubDate>Mon, 03 Aug 2009 23:45:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Web Conferencing Best Practices]]></category>
		<category><![CDATA[buffer]]></category>
		<category><![CDATA[hardware accelerator]]></category>
		<category><![CDATA[I can't see the slides]]></category>
		<category><![CDATA[PC performance]]></category>
		<category><![CDATA[streaming audio]]></category>
		<category><![CDATA[streaming video]]></category>
		<category><![CDATA[video accelerator]]></category>
		<category><![CDATA[video won't download]]></category>
		<category><![CDATA[VoIP]]></category>

		<guid isPermaLink="false">http://www.csvep.com/?p=495</guid>
		<description><![CDATA[I found the following article very useful in making PC fixes that improve the attendee experience instead of hearing &#8220;it&#8217;s your internet connection&#8221; or it&#8217;s a &#8220;bandwidth issue&#8221;.
Tweaks to Speed Up Internet Streaming Video
By Gaelim Holland
The birth of &#8220;Guerilla Video&#8221; sites, such as Peekvid.com, Alluc.org and Youtube.com have given users instant access to a plethora [...]]]></description>
			<content:encoded><![CDATA[<p>I found the following article very useful in making PC fixes that improve the attendee experience instead of hearing &#8220;it&#8217;s your internet connection&#8221; or it&#8217;s a &#8220;bandwidth issue&#8221;.</p>
<p>Tweaks to Speed Up Internet Streaming Video<br />
By <a href="http://ezinearticles.com/?expert=Gaelim_Holland">Gaelim Holland</a></p>
<p><img class="size-full wp-image-504 alignleft" title="YouTube" src="http://www.csvep.com/wp-content/uploads/YouTube.jpg" alt="YouTube" width="111" height="84" />The birth of &#8220;Guerilla Video&#8221; sites, such as Peekvid.com, Alluc.org and Youtube.com have given users instant access to a plethora of free media files. Although streaming video technology offers instant access to video files, zero loading time is not always possible. There are many factors that attribute to your computer&#8217;s ability to start videos immediately. Other factors such as choppy PC video playback and slow video streaming also hinder your viewing experience. There are easy fixes to these problems. Sometimes choosing another site for the source of the video streaming or a lower quality version of the video can award you with instant play. These alternatives are not always available. However, there are a number of tweaks that help speed up your streaming video startup times, eliminate choppy PC video play and stop slow streaming video.</p>
<p><img class="alignright size-full wp-image-509" style="margin: 5px;" title="Multimedia" src="http://www.csvep.com/wp-content/uploads/2008tips2.jpg" alt="Multimedia" width="180" height="140" />Before we start with the tweaks to speed up slow streaming video, lets get a basic understanding of streaming video technology in order to stop choppy video. Streaming video is a prerecorded video files that can be distributed as part of a live broadcast &#8220;feed.&#8221; The video signal is converted into a compressed digital signal and transmitted from a Web server. This server is able to be multicast the same file to multiple users at the same time. When you click on the on the video it is partially loaded before you can access it. This is known as &#8220;buffering&#8221;. This helps you to load and play the video instantaneously. Now lets take a look on how to cut down on buffering time, stop slow streaming video and eliminate choppy PC video playback .</p>
<p><span id="more-495"></span></p>
<p>Common Streaming Video Problems</p>
<p>Problem #1: Choppy PC Video Playback&#8211;Choppy video is usually a PC performance related issue. Here are a few things you can try to stop choppy playback and improve computer performance.</p>
<p>Solution A. Turn Off Hardware Acceleration-All media applications require different aspects of your computer&#8217;s hardware. Depending on the task, the requirements may change. Turning off hardware acceleration allows the application to set the requirements itself and not be forced to use one universal setting. Hardware acceleration has been to known to cause choppy PC playback, application crashes and slow streaming video problems.</p>
<p>You can eliminate the problem below: 1.Click on &#8220;Start&#8221; 2.Click &#8220;Control Panel&#8221; 3.Select the &#8220;Settings&#8221; tab and click on the &#8220;Advanced&#8221;. 4.Click on the &#8220;Troubleshoot&#8221; tab. 5.Disable the hardware acceleration completely by dragging the slider to the extreme left.</p>
<p>Solution B. Turn off Video Acceleration-The reason for this tweak is the similar to hardware acceleration. This act frees up resources in your media player and not your hardware. However you will need to decrease video acceleration in your chosen player. Some sites like Youtube.com don&#8217;t offer this option. However, Windows Media Player gives the ability to easily alter this problem, follow the steps below. Other players&#8217; instructions will vary.</p>
<p>1. In Windows Media Player 2. Click the &#8220;Tools&#8221; menu tab 3. Click on &#8220;Options&#8221; 4. Select the &#8220;Performance&#8221; tab. 5. Move the Video Acceleration Slider to &#8220;None&#8221;</p>
<p>Solution C. Adjust your Windows Desktop Visual Effects-You computer will get a significance boost in speed. This tweak will also free up more resources for your media player and PC performance.</p>
<p>1.Click &#8220;Start&#8221;, and then click &#8220;Control Panel&#8221;. 2.Click &#8220;System&#8221; and Choose &#8220;Display&#8221;. 3.Find the &#8220;Advanced&#8221; tab and Click 4.Under &#8220;Performance&#8221;, Click &#8220;Settings&#8221; 5.Under &#8220;Visuals Effects&#8221;, you may choose from a list of options such as &#8220;Adjust for best performance&#8221; or custom. If you choose Adjust for best performance all the features will be unchecked.</p>
<p>For more performance tips check the <a href="http://www.delete-computer-history.com/how-to-speed-up-pc.html" target="_new">&#8220;Speed Up PC&#8221;</a> to free up more resources to stop PC choppy playback.</p>
<p>Problem #2: Slow and Constant Buffering-This problem can be attributed to two factors internet speed and your media player. You can tweak your PC setting in both areas to cut down on slow streaming video. Remember that each player has its own buffer settings. Below is an how to change buffer setting in Media Player.</p>
<p>Solution A. Adjust Buffer Settings&#8211; To change the default buffer settings in Windows Media Player, use the following steps: 1.Start Windows Media Player 2.Click the &#8220;View&#8221; men 3.Click &#8220;Options&#8221; 4.On the &#8220;Advanced&#8221; tab, click &#8220;Streaming Media&#8221;(Windows Media) 5.Click &#8220;Change&#8221; to alter the buffer settings.</p>
<p>Remember that the higher you set the buffer the more of the clip will be loaded. The waiting time before you can see or hear the file will be longer, but there should be fewer interruptions once the clip begins to play.</p>
<p>Solution B. Use a Video Specific Proxy-A proxy allows for popular files to be loaded onto its servers. This eliminates the need for your computer to load the files. For example if you use the proxy, YouTubeProxy.org, you will not have to wait for your computer to download popular YouTube.com content because it may be already loaded in the server. This is a great way to stop slow streaming video.</p>
<p>These are just a few tips to eliminate choppy PC video playback and slow streaming video. However, there are more advanced ways to stop this problem. Depending on the site, there may be independent software developed specifically to speed up slow streaming video. Also, remember the general maintenance is a good way to avoid choppy PC video playback.</p>
<p>For more speed tips visit:<br />
<a href="http://www.delete-computer-history.com/how-to-speed-up-my-computer.html" target="_new">http://www.delete-computer-history.com/how-to-speed-up-my-computer.html</a></p>
<p>Article Source: <a href="http://ezinearticles.com/?expert=Gaelim_Holland" target="_new">http://EzineArticles.com/?expert=Gaelim_Holland</a><br />
<a href="http://ezinearticles.com/?Tweaks-to-Speed-Up-Internet-Streaming-Video&amp;id=633068" target="_new">http://EzineArticles.com/?Tweaks-to-Speed-Up-Internet-Streaming-Video&amp;id=633068</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>&#8220;Secrets of Webinar Production and Management&#8221;</title>
		<link>http://www.csvep.com/secrets-of-webinar-production-and-management/2009/04/22/</link>
		<comments>http://www.csvep.com/secrets-of-webinar-production-and-management/2009/04/22/#comments</comments>
		<pubDate>Thu, 23 Apr 2009 00:13:08 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Web Conferencing Best Practices]]></category>
		<category><![CDATA[event producer]]></category>
		<category><![CDATA[Ken Molay]]></category>
		<category><![CDATA[moderator]]></category>
		<category><![CDATA[webinar]]></category>
		<category><![CDATA[Webinar Blog]]></category>
		<category><![CDATA[webinar management]]></category>
		<category><![CDATA[webinar production]]></category>
		<category><![CDATA[Webinar Success]]></category>

		<guid isPermaLink="false">http://csvep.com/?p=264</guid>
		<description><![CDATA[I attended a webinar hosted on Adobe Connect and presented by Ken Molay, President of Webinar Success and author of The Webinar Blog. He had some very useful information and broke down Webinar production into 9 key steps/segments.  He estimated that typically a new event set-up takes 22-38 person hours to manage and 6-7 weeks [...]]]></description>
			<content:encoded><![CDATA[<p>I attended a webinar hosted on Adobe Connect and presented by Ken Molay, President of Webinar Success and author of <a href="http://wsuccess.typepad.com/">The Webinar Blog</a>. He had some very useful information and broke down Webinar production into 9 key steps/segments.  He estimated that typically a new event set-up takes 22-38 person hours to manage and 6-7 weeks to fully prepare.</p>
<p>Here are my quick notes to share (hour estimates in parentheses are based on brand new events/presenters, etc):</p>
<ol>
<li>Plan Your Event (2 hours)
<ol>
<li>Based on what you are trying to accomplish &#8211; this may change your selection and evaluation process
<div class="wp-caption alignright" style="width: 160px"><img title="Ken Molay" src="http://wsuccess.typepad.com/.a/6a00d83451a79269e200e5500978058834-150wi" alt="Ken Molay" width="150" height="188" /><p class="wp-caption-text">Ken Molay</p></div>
</li>
<li>Roles – Determine Event Staff
<ol>
<li>Coordinator/Administrator</li>
<li>Moderator
<ol>
<li>Answering questions</li>
<li>Technical Support</li>
<li>Presenter does not split their attention</li>
</ol>
</li>
<li>Presenters</li>
<li>Marketer</li>
</ol>
</li>
<li>Pick your Dates/Times
<ol>
<li>Look at time zones</li>
<li>Unlimited events in a certain time period</li>
</ol>
</li>
<li>Create Timelines and Responsibilities
<ol>
<li>Description/Target Date/Responsible Party/Status</li>
</ol>
</li>
<li>Other Decisions
<p><span id="more-264"></span></p>
<ol>
<li>Recording
<ol>
<li>Access to Recordings</li>
<li>Hosting – Vendor (Registration)</li>
<li>Hosting – Own Website (Registration)</li>
<li>CD or hard copy</li>
</ol>
</li>
<li>Collateral (Additional Materials)</li>
<li>Charge for Event</li>
</ol>
</li>
</ol>
</li>
<li>Select and set up your technology (16 hours)
<ol>
<li>Web Conferencing Software
<ol>
<li>What Software has what features</li>
</ol>
</li>
<li>Audio
<ol>
<li>Streaming</li>
<li>Telephone</li>
<li>Both</li>
<li>Toll-free</li>
<li>Toll Call</li>
<li>International Numbers</li>
<li>Digital Recording</li>
<li>Subconferences</li>
<li>Operator assistance</li>
<li>Q&amp;A queuing</li>
</ol>
</li>
<li>Payments and Security (optional)</li>
</ol>
</li>
<li>Schedule your event (2 hours)
<ol>
<li>Reminders
<ol>
<li>24 hours and 3 hours before the event</li>
</ol>
</li>
<li>Configure Registration</li>
<li>Build Feedback Page or Survey</li>
</ol>
</li>
<li>Promote your event (8 hours)
<ol>
<li>Landing Page/Invitations
<ol>
<li>www.MarketingSherpa.com:  The Landing Page Handbook ($500)</li>
</ol>
</li>
<li>Registration/Attendance Results
<ol>
<li>Public (0.5%-1.0 reg, 30%-40% Attendance)</li>
<li>Private List (1.5% &#8211; 4.0% reg, 40%-50% Attendance)</li>
<li>Fee-based events (Less reg, 85%-95% Attendance)</li>
</ol>
</li>
</ol>
</li>
<li>Manage Content (3 hours)
<ol>
<li>Plan your Timing
<ol>
<li>Ex. Technical Intro, Overview and Intro (4 minutes)</li>
<li>First Speaker (15 minutes)</li>
<li>Poll and Intro (4 minutes)</li>
<li>Second Speaker (15 minutes)</li>
<li>Q and A – Have seed questions (10 minutes)</li>
<li>Polls and Interactions</li>
</ol>
</li>
</ol>
</li>
<li>Hold Rehearsals (2 hours)
<ol>
<li>Solo &#8211; “As if” – to get timing</li>
<li>Technical – go through the software</li>
<li>Group Runthrough – go through handoffs</li>
</ol>
</li>
<li>Support the presentation (2 hours)
<ol>
<li>Moderator Tasks
<ol>
<li>Introductions</li>
<li>Audience support</li>
<li>Interactions</li>
<li>Technical backup</li>
<li>Time Management</li>
</ol>
</li>
<li>Minimize Problems with Contingency Plans
<ol>
<li>Audio Problems, Presenter logs off, Internet Connections</li>
<li>Have a backup computer</li>
<li>Have a hard copy of the slides</li>
<li>Have another phone line available and even dialed in</li>
</ol>
</li>
</ol>
</li>
<li>Follow-up – Prepare ahead of Time! (2 hours)
<ol>
<li>Contact everyone – <strong>quickly</strong>, within minutes (less than a week)
<ol>
<li>“Thanks for attending…”
<ol>
<li>Recordings</li>
<li>Repeat of seminar</li>
<li>Other seminars</li>
</ol>
</li>
<li>“Sorry we missed you….”
<ol>
<li>Recordings</li>
<li>Repeat of seminar</li>
<li>Other seminars</li>
</ol>
</li>
</ol>
</li>
<li>Publish recording &#8211; 1 hour
<ol>
<li>Have a link available (even if it is not ready!)</li>
<li>Send materialsRespond to inquiries – Be Ready to Respond!</li>
</ol>
</li>
</ol>
</li>
<li>Analyze and Refine (1 hour)
<ol>
<li>Registration/Attendance Reports</li>
<li>Mechanics
<ol>
<li>Software</li>
<li> Audio</li>
</ol>
</li>
<li>Quantify Success – Survey results
<ol>
<li>Did you accomplish what you wanted to accomplish?</li>
</ol>
</li>
<li>Feedback</li>
</ol>
</li>
</ol>
]]></content:encoded>
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		</item>
		<item>
		<title>Webinar Techniques &#8211; &#8220;You had me at Hello&#8230;&#8221;</title>
		<link>http://www.csvep.com/webinar-techniques-you-had-me-at-hello/2009/04/14/</link>
		<comments>http://www.csvep.com/webinar-techniques-you-had-me-at-hello/2009/04/14/#comments</comments>
		<pubDate>Wed, 15 Apr 2009 00:31:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Web Conferencing Best Practices]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[web conferencing]]></category>

		<guid isPermaLink="false">http://csvep.com/?p=232</guid>
		<description><![CDATA[I attended a free Adobe eSeminar the other day and learned some good techniques to use when presenting a seminar on a web-conferencing platform.
Some good techniques included using:
Anticipation is created with phrases such as &#8220;At last&#8230;&#8221;, &#8220;Imagine&#8230;&#8221;, &#8220;&#8230;new&#8230;&#8221;, or offer and award at the end.
Incongruity with a question and a off the wall answer, or [...]]]></description>
			<content:encoded><![CDATA[<p>I attended a free Adobe eSeminar the other day and learned some good techniques to use when presenting a seminar on a web-conferencing platform.</p>
<p>Some good techniques included using:</p>
<p style="padding-left: 30px;"><strong>Anticipation</strong> is created with phrases such as &#8220;At last&#8230;&#8221;, &#8220;Imagine&#8230;&#8221;, &#8220;&#8230;new&#8230;&#8221;, or offer and award at the end.<br />
<strong>Incongruity</strong> with a question and a off the wall answer, or surprising facts.<br />
<strong>Participation</strong> by asking questions, getting attendee involved in polls, unique answers.<br />
<strong>Visuals</strong> are understood faster by the brain then words, thus saving time. Visuals are more memorable and keep attendees focused. Select graphics that have a lot of details, are abstract, and show contrast.<br />
<strong>Vocal Variety</strong> by changing melody and pitch at adjectives and adverbs. Use different presenters. Use different emotions.</p>
<p>Bad techniques include:</p>
<p style="padding-left: 30px;">Starting an introduction about yourself seems self-indulgent (have someone else introduce you, or put the focus on the attendees)<br />
Bulleted slides<br />
Monotone Voice</p>
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