Second Wednesday Risk Management Webinar Series:
A Best Practice Educational Series
These 60-minute web seminars will provide an overview on how best practices in your decision-making process provide better risk control for your organization. The series is designed to give you a full set of risk management basics across the credit lifecycle for virtually any credit type. These focused sessions on key risk management topics will provide you with the depth and understanding to help you protect and grow your business.

Session 12: Simulation of Strategies under the Credit Card Act
September 8, 2010, 2:00-3:00pm Eastern
The Credit CARD Act took effect 2/22/10. Many organizations took steps immediately to simply reach compliance. Others resorted to early re-pricing, in order to beat the effective date. Most do not know how the Act will impact each of their revenue streams from payment hierarchy, to double billing, to over limit fees, to changes in APR. This webinar will focus on how you can best take review the impact of the Act on your revenue streams so that you can compensate for the reduction in revenue and still maintain compliance.
| Presenters: |
Alissa McCarthy, Senior Consultant |
|
Lynda Woodward, Principal Scientist |

Session 13: Using Optimization - from Technique to Business Tool
October 13, 2010, 2:00-3:00pm Eastern
Optimization is a buzz word in the industry but it is also an advanced analytic technique that allows you to combine your business goals with your constraints to determine the most effective strategy for you to actually meet your business objectives. This session will discuss the components of optimization and will review a number of case studies from different industries. Come learn how you might use this effective methodology in your organization.
| Presenters: |
Tom Lyons, Principal Consultant |
|
Horia Tipi, Principal Scientist |

Session 14: Fraud on the Deposit side
November 10, 2010, 2:00-3:00pm Eastern
How do you identify potential fraud in your DDA operations? What types of fraud are likely to exist? What impact does it have on your business? How do you maintain a consistent relationship with your customers, provide quality customer service, and still protect them from fraud? In this webinar, we will discuss all of these burning questions and provide our perspective on industry best practices that are used to address these issues.
| Presenters: |
Alison Sullivan, Director |
|
Deborah Gordon, Senior Principal Consultant, PhD |

Session 15: Applied Analytics in Marketing
December 8, 2010, 2:00-3:00pm Eastern
Who are your most valuable customers across your organization? Parieto's Rule indicates that the vast majority of your profit comes from just 20% of your customers. These are the ones you must retain and keep happy. What about the rest? How can you develop strategies to drive value for your organization and for your customers? This session will look at applying the results of the various analytic methodologies and how we can use the developed segments strategically and tactically to increase your relevance with customers and your profit.
| Presenters: |
Sharon O'Connor Clark, Principal Consultant |
|
Andrea Richardson, Senior Consultant |
|
Matt Beck, Senior Director Consulting |